Return Policy

To process your request as efficiently as possible, in the event that you need to return an item, please note our return policy:

  • We reserve the right to charge a restocking fee up to 20% of the order.
  • All returns must be in their original packaging and shipped back to 700 N. Pearl St., Suite N202, Dallas, TX 75201.
  • Always include a copy of your invoice or packing slip.
  • Claims for discrepancies in shipment must be made within 7 days of receipt of merchandise or they will not be accepted.
  • Materials returned after 30 days from date of shipment will not be accepted.
  • Altered or etched items will not be accepted.
  • There are no returns on electrical parts and components.
  • To issue a Return Authorization request, please click here.