To process your request as efficiently as possible, in the event that you need to return an item, please note our return policy:
- We reserve the right to charge a restocking fee up to 20% of the order.
- All returns must be in their original packaging and shipped back to 700 N. Pearl St., Suite N202, Dallas, TX 75201.
- Always include a copy of your invoice or packing slip.
- Claims for discrepancies in shipment must be made within 7 days of receipt of merchandise or they will not be accepted.
- Materials returned after 30 days from date of shipment will not be accepted.
- Altered or etched items will not be accepted.
- There are no returns on electrical parts and components.
- To issue a Return Authorization request, please click here.